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Contact Us

Do you have a question, comment or suggestion? All input are important to us and we greatly appreciate them.

We reply all emails within 24 to 48 hours so if you are not getting our email replies, your ISPs (Internet Service Providers) or Mail service providers like Yahoo! and Hotmail must have blocked our replies or move them to Junk Mail folder. If you do not check your mail regularly, the chances are our replies have been deleted.

We send a confirmation email immediately after you have successfully placed an order with us. If you do not receive it, it's a good indication that our emails are blocked. We also send a notice when your order has been shipped.

If you're not getting our emails, you have to "whitelist" us in your email program, mail service, spam filter, and ISP. Add our email address shop@fengshuimall.com to your Contact List or Address Book. Always allow us in your Safe List.

Each email client has their own configuration so please try to take a look at your Email Client helpdesk system or ISP.

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